Up At The O2 tickets 2026: official vs resellers, combo deals & insider tips
When booking Up at The O2, compare the climb time—Daytime, Sunset, or Twilight—as prices and atmosphere vary significantly, and prioritize partner bookings if you require flexible cancellation, as official tickets are typically non-refundable and only allow rescheduling for a fee.
Honest price comparison Updated 1d ago 4 live rows
Compare official rates against partner platforms like Tiqets or GetYourGuide, which often provide more flexible cancellation terms than the official site's strict rescheduling fees. While all climbs are guided and include safety gear, booking a specific time slot is mandatory as walk-ins are rarely accommodated due to strict group size and safety briefing limits.
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Standard daytime climb for first-timers
Provides reliable daytime slot booking with immediate confirmation for the core visitor route.
Large luggage is strictly prohibited; only small lockers for essentials (phones, keys) are provided at Basecamp. Bags exceeding A4 size must be left at the O2 Arena bag drop for a non-refundable fee of approximately £10 per item.
The late arrival policy is absolute: you must check in at least 15 minutes before your scheduled slot. Arriving late typically results in immediate ticket forfeiture without the option for a refund or exchange.
Strict physical safety limits apply: climbers must be at least 8 years old, 1.2m tall, and weigh under 130kg (21 stone). Harnesses have a maximum waist measurement of 125cm and a maximum upper thigh measurement of 75cm.
A zero-tolerance alcohol policy is enforced; staff may conduct breathalyzer tests at their discretion. Any visitor with a blood alcohol level of 0.05% or higher will be denied entry with no refund provided.
Climbs proceed in rain and most weather conditions. Refunds or rescheduling are only granted if the venue officially closes due to extreme winds or lightning; personal dissatisfaction with the weather or visibility is not grounds for a refund.
Socks are mandatory for safety and hygiene when using the provided climbing shoes. If you arrive in sandals or open-toed shoes without socks, you will be required to purchase a pair on-site before being allowed to climb.
While phones and small cameras are permitted, they must remain zipped inside the provided climb suit pocket at all times during the ascent and descent; they can only be used once you reach the observation platform at the summit.
Insider tips
4 things to know before your visit
Entrance: Locate the 'Basecamp' pavilion situated outside the main O2 Arena entrance; as you approach the arena doors from North Greenwich station, turn left to find the signposted check-in point. You must arrive at least 15–20 minutes before your scheduled slot, as safety briefings and kitting-up are group-based and strictly timed—latecomers are typically denied entry without a refund. The entrance process is multi-stage: after checking in, you will watch a safety video and be fitted with a harness, climb suit, and high-grip shoes. All bags and loose items must be stored in the provided lockers at Basecamp, as only small phones or compact cameras that fit into your climb suit's zipped pockets are permitted on the roof.
Price: Official rates for June 2026 start at £35 for weekday daytime climbs, while partner platforms like Tiqets and GetYourGuide typically list slots from £37. Sunset and twilight premiums usually range from £40 to £45. While official tickets are non-refundable, they can generally be rescheduled for a £5 fee with at least 48 hours' notice; third-party bookings often provide superior 24-hour free cancellation.
Discounts: Climbers must be at least 8 years old and 1.2 meters tall. Strict physical safety limits apply: a maximum weight of 130kg (21 stone), a maximum waist measurement of 125cm, and a maximum upper thigh measurement of 75cm. Mandatory adult-to-child supervision ratios are enforced: 1 adult to 2 children (ages 8-11), 1:4 (ages 12-13), or 1:5 (ages 14-17). There is no free admission for children; all participants require a paid ticket. Pregnant visitors and those under the influence of alcohol are not permitted to climb. Free carer tickets are available for visitors with disabilities but must be booked directly through the official box office with valid proof (such as an Access or Nimbus card with a +1 symbol) prior to the visit. Wheelchair-accessible climbs are available on specific dates and must be arranged in advance with the venue's accessible booking team.
Timing: Arrive early enough for security checks, ticket scanning and wayfinding.
FAQ
Frequently asked questions
Do I need to print my ticket or can I use my phone?
Digital tickets on your smartphone are fully accepted. You should arrive at the Base Camp at least 15 minutes before your scheduled slot to allow time for the mandatory safety briefing and kit preparation.
What happens if it rains or there is bad weather during my climb?
Climbs proceed in most weather conditions, including rain. Cancellations only occur during extreme weather like high winds or lightning; if the venue cancels for safety, you are typically offered a reschedule or a refund.
Are there age, height, or weight restrictions for participants?
Yes, climbers must be at least 8 years old, at least 1.2 meters tall, and weigh no more than 130kg (21 stone). Participants under 18 require a specific ratio of supervising adults (1:2 or 1:5 depending on age).
Can I bring a bag, camera, or GoPro on the walkway?
No bags or loose items are permitted on the climb for safety reasons. Small lockers are provided for personal belongings, and you may only bring a phone or small camera if it fits inside the secure pocket of the climbing suit provided.
What happens if I arrive late for my booked time slot?
Late arrivals are generally not permitted to join the climb and tickets are non-refundable. Because each slot begins with a strict safety briefing and harness fitting, missing the start time compromises the safety of the entire group.
Does a 'skip-the-line' ticket actually bypass the safety briefing?
No. While partner tickets may be labeled as priority, every visitor must undergo the same mandatory 20-minute safety video and equipment fitting. There is no way to skip these essential safety steps.
Are there discounted tickets for children, students, or seniors?
Pricing is typically flat for all climbers regardless of age (minimum 8 years). There are no free tickets for children as every climber requires a dedicated harness and guide space; check for 'Celebration' or 'Sunset' premiums which increase the base rate.
Is the climb accessible for visitors with disabilities?
Wheelchair climbs are available but must be booked as a specific 'Accessible Climb' session with the venue's specialist team. Standard daily slots are physically demanding and involve steep inclines (up to 30 degrees) on a fabric walkway.