Cleopatra The Experience London tickets 2026: official vs resellers, combo deals & insider tips
Compare timed-entry availability and cancellation flexibility for this limited-run immersive exhibition at Excel London, which combines VR, holograms, and ancient artifacts. As the experience is strictly scheduled for 90-minute sessions and concludes its run on July 12, 2026, booking ahead is essential to secure preferred weekend and holiday slots.
Honest price comparison Updated 7h ago 5 live rows
For the most cost-effective entry to the Cleopatra exhibition at ExCeL London before its limited run ends on July 12, 2026, the standard Tiqets ticket offers a competitive rate. As this is a timed-entry immersive experience, visitors should book their preferred slot in advance to ensure availability during the final weeks of the run.
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Best value for a standard adult visit to the exhibition
Offers a lower price point than official gate rates for the full 9-gallery immersive experience.
Mandatory Booking Fee: A £2 service fee per ticket is typically added at the final checkout stage on the official website and most authorized partner platforms.
Strict No-Refund Policy: Standard tickets for this limited-run experience are non-refundable and do not allow for rescheduling once the booking is confirmed.
Peak Season Price Increase: Starting June 25, 2026, ticket rates for children and family bundles are subject to a seasonal increase to accommodate high summer holiday demand.
Bag Storage Charges: Large rucksacks and suitcases are prohibited inside the galleries; mandatory cloakroom use at the Excel London venue typically costs between £1 and £2 per item.
Timed Entry Arrival: Admission is strictly managed by time slots; arriving more than 15 minutes late may result in your ticket being voided without the possibility of a refund.
Security Screening: All guests must pass through a mandatory security and bag-check station at the Immerse LDN entrance, which can add 10–20 minutes to your entry time during busy June weekends.
Insider tips
4 things to know before your visit
Entrance: Arrive at the Immerse LDN entrance at Excel London Waterfront at least 15–20 minutes before your timed slot to clear mandatory security bag checks. The exhibition is located near the West Entrance of Excel; for the most direct route, use the Elizabeth Line or DLR to Custom House station, which is just a 3-minute walk away. If you require step-free access, use the ramp down to the waterfront rather than the main Excel West entrance stairs. Have your digital QR code ready for scanning at the check-in desk, and avoid bringing large luggage or rucksacks, as storage is limited and oversized items can delay your entry into the immersive galleries.
Price: Official adult tickets for Cleopatra - The Experience London typically range from £23 to £27 plus a £2 booking fee. The Tiqets standard entry (£20.40) reflects a competitive rate for the full 9-gallery immersive experience. Note that while other sellers may offer London attraction bundles, visitors should verify that any 'combo' specifically includes the Cleopatra exhibition at ExCeL London.
Discounts: For June 2026, admission to Cleopatra - The Experience is strictly by timed-entry slots. Children aged 3 and under enter for free, while reduced-price tickets are available for children (ages 4–15), seniors (65+), students (18+), and NHS or Blue Light Card holders. Valid photo ID or professional credentials must be presented at the entrance to verify eligibility for these discounted rates. Visitors with disabilities can purchase a reduced-rate ticket and are entitled to one free Essential Companion pass; proof of disability, such as a PIP/DLA award letter or an Access Card, is required for verification upon arrival. The venue at Immerse LDN is fully wheelchair accessible, though the experience includes VR and sensory elements that may have specific age recommendations for young children.
Timing: Arrive early enough for security checks, ticket scanning and wayfinding.
FAQ
Frequently asked questions
Do I need to book a specific time slot in advance?
Yes, entry is strictly timed to manage capacity for the immersive galleries. As the exhibition is a limited 15-week run ending in July 2026, June dates frequently sell out in advance; walk-in tickets are not guaranteed.
Are mobile tickets accepted at the entrance?
Digital tickets on your smartphone are the standard entry method. Simply present your QR code from Tiqets or GetYourGuide to the staff at the Immerse LDN entrance for scanning.
What happens if I arrive late for my scheduled entry time?
There is typically a 15-minute grace period for late arrivals. If you arrive later than that, entry is subject to venue capacity and is at the discretion of the staff to ensure the immersive rooms do not become overcrowded.
Can I get a refund or change my visit date?
Standard tickets for this experience are generally non-refundable and non-exchangeable. If you require flexibility, check if your selected seller offers a 'flexible cancellation' add-on during the checkout process.
Are there discounts for children, students, or seniors?
Reduced rates are available for children (ages 4–15), students with valid ID, and seniors (65+). Children aged 3 and under enter for free and typically do not require a pre-booked ticket.
Is there a bag policy or storage for luggage?
Unlike many temporary London exhibitions, Immerse LDN at Excel Waterfront provides storage facilities for personal belongings. However, all bags are subject to a security search upon entry.
How long does the full experience take and are there bottlenecks?
The experience takes approximately 90 minutes. The final Virtual Reality (VR) segment is a popular highlight and can occasionally have a short wait during peak weekend hours.